Places for People Scotland Care and Support – Learning disability strategy
AEHC was appointed to provide a range of management consultancy support and strategy development. The learning disability strategy development involved researching the market and commissioning strategies in 8 target local authorities, providing competitor analysis and developing an action plan for business development and service improvement.
AEHC was also appointed to develop an outcomes measurement tool so that PfP could measure and monitor outcomes for service users, rather than just relying on input/output related key performance indicators. This work involved a review and discussion of PfP’s existing outcomes assessment methods, appraising the client on the alternatives/options available and developing a new method for reporting service user outcomes. This links to Anna’s previous work in developing a Housing Support outcomes model for the (then) Scottish Executive which has now been taken forward by the Housing Support Enabling Unit (branded Better Futures)
Other work for PfP has included production and analysis of a staff survey and governing body self assessment questionnaire.