Joseph Rowntree Housing Trust – Loan Service for residents

Anna Evans Housing Consultancy was appointed through i.s.4 Housing and Regeneration to assist the Joseph Rowntree Housing Foundation to develop a loan service for residents. AEHC’s role in the consultancy was to undertake qualitative research with tenants and sharing owners to understand the residents’ perspective in relation to the cost of living, experiences of loans and debt, to understand what the key features of a potential loan service should be, and to provide an indication of the interest in a potential loan, and other financial inclusion services.